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JUL 29

H7 having mail problems, yet again!

started by Jul 29th, 2004 in Reseller Support and Discussion
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   created Jul 29th, 2004 by

Hi,

My domains are hosted on H7 and they've been experiencing problems over the past 1 week. Today is the 4th time and sending, receiving and accessing webmail are a problem. On occassions I'm able to get into webmail but its painfully slow and I can't send or receive. Downloading also fails.

I hope HPU can explain why this keeps happening as it is very very bad for my business.

I have 2 clients who have told me that my service (from HPU) is the most unreliable in the market and they'll not be renewing with me :(

I need this problem to be rectified once and for all so that I can concentrate in marketing my business rather than doing fire fighting or making excuses to clients!

Gurdip

reply quote edit
   created Jul 30th, 2004 by

Hi,

Can't send or receive emails, unable to access webmail. In the event that webmail is accessed speed is too slow. I sometimes receive an error when accessing webmail - something about the login being incorrect. At other times I receive a Page not Found error.

Rgds

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