has anyone else had problems getting phpBB3 installed? for some reason, no matter what I try, I get FORBIDDER and Permission errors all over the place.

Any help?

Thanks!

I had to open a topic here instead of opening a ticket in the stand because when trying to open a ticket is showing the following error message:

An 403 Error Occured! Sorry, but this page is not currently available to the public! Please check out the HomepageUniverse frontpage to find the page you are looking for.

I'm having problems because the site visitors http://www.reloadeddownloads.fgbhost.info/forum2/ are not able to access my site. According to the logs of error, the problem is the url of the site of reference that contains the string m2/ and so the server is so ModSecurity these visitors as potential malware. Let us change this rule of ModSecurity as this is bringing me all the visitors problems with this site.

Message in the log: [Fri Jun 06 21:57:31 2008] [error] [client 200.101.88.201] ModSecurity: [file "/etc/httpd/modsecurity.d/10aslantimalware.conf"] [line "57"] [id "360004"] [rev "2"] [msg "Suspicious Blacklist Malware Site in Referral"] [severity "CRITICAL"] Access denied with code 403 (phase 2). Matched phrase "m2/" at REQUESTHEADERS:Referer. [hostname "www.topinho.com"] [uri "/button.php"] [uniqueid "anxLukgl1DMAABAB1mMAAAAy"]

Hi,

My domains are hosted on H7 and they've been experiencing problems over the past 1 week. Today is the 4th time and sending, receiving and accessing webmail are a problem. On occassions I'm able to get into webmail but its painfully slow and I can't send or receive. Downloading also fails.

I hope HPU can explain why this keeps happening as it is very very bad for my business.

I have 2 clients who have told me that my service (from HPU) is the most unreliable in the market and they'll not be renewing with me :(

I need this problem to be rectified once and for all so that I can concentrate in marketing my business rather than doing fire fighting or making excuses to clients!

Gurdip

Hi,

I have a reseller package and am hosted on H7. I notice that, every once in a while, my hosted accounts have trouble with sending/receiving emails/loging into webmail. This upsets my clients and is a concern to me as they may change the provider (loss of biz to me).

Most of the time it happens, I think, during the nite in UK, daytime in my country. The first thing that the clients see when they come to work at 9am here is that their emails are not working and I start off the day with a barrage of phone calls from irate clients!

I have just sent an email regarding this to Support (ticket: #JKY-27253-477).

Hope this prob can be rectified soon.

Can HPU explain why this keeps happening?

GS

I would want HPU to be careful as to how automated and easy to setup a reselling package would be. In my opinion, if your not smart enough to be able to setup your own billing and setup system than you have no right to be offering hosting in the first place. Everyone and there mom is selling hosting teases days so it's important that when you setup a site to sell hosting that you know what your doing and how to server your customers needs. I get so many commits on how good my service is from people who have been burned from other hosting company's. Many of the company’s I know for a fact are using reselling programs although I never tell clients that information.

I feel that HPU has given me plenty of transparency and it would be stupid if there was just a sign up and host system. If anyone has ever used anything other than the API from templatemoster.com to resell than you know what I am talking about. And even the API is a hit or miss.

And that’s my two bits,

Jlee

In November I hosted a domain with homepageuniverse.co.uk. At that time, the PLESK login worked. Now, I've registered a second site. I can't log into PLESK for either domain. I can't get the password sent to me either as the system complains that the username or e-mail address is incorrect. Why is this happening? What can I do?

Luke

Is there or is there going to be a way that we can have branded DNS? That would be nice. If not than please add it to the wish list.

Thanks HPU

HPU is the best. I have been using HPU/HPN forever (feels that way at least) and have been enjoying my reseller package as well. If everyone had customer service like HPU than my life would be in real ecstasy!

I don’t supposed there is a way to keep mail servers running around here? I can’t even send in a support ticket (again) because it bounces back and kills the ticket. Server H6. Please restart it or kick it or what ever it is you do every time I contact you with problems. I would appreciate it.

Hello, I'm interested in your reseller account. But first I would like to see a sample site that is hosted on a reseller server so I can have an idea of the speed I can be expecting. I'm not happy with the speed of my current host.

I would also like to know how strict you are with your "no copyrighted material" rule. My site specializes in dead video games. technically it's copyright infringement, but no one complains. Will that sort of site be closed down even if the copyright holder doesn't complain?

And last of all, Would it be possible to have more then the 20Gigs of space on a reseller account? 40Gigs would be more what I'm looking for.

Thanks you. :wink:

Hi,

I am interested in the email service from HPU and just want to know what the restrictions are for the SMTP server (I am no spammer). Does the webbased email comes with a subdomain (mail.site.com)? And what are some of the other general restrictions?

Thanks,

D.